Privacy notice
Valid from 12 November 2026
1. Who processes your data
The controller is Daniel Brož, reg. no. (IČO) 30189837, U Mrázovky 2611/8c, 150 00 Prague 5, Czech Republic, trading as Linden & Palm. Contact: daniel@lindenandpalm.com, +420 777 794 052.
2. What data I process
The details you send through the form or by email: your name, company, email address, phone number, website, country, information about products and certificates, and your message. Also my notes on how our discussions progress. When you visit the site, the hosting provider records technical data such as your IP address, browser type and time of access.
3. Why, and on what legal basis
Replying to your message and discussing a cooperation: steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR) and my legitimate interest in answering business enquiries (Art. 6(1)(f) GDPR).
Performing a signed agreement and keeping accounts: performance of a contract and legal obligations (Art. 6(1)(b) and (c) GDPR).
Running and securing the site, including protecting the form from abuse: legitimate interest (Art. 6(1)(f) GDPR).
I do not send you marketing messages without your consent.
4. How long I keep it
Enquiry data for as long as we are in contact and no longer than 24 months after our last exchange. If we sign an agreement, for its duration and afterwards for as long as needed to meet legal obligations and to establish or defend claims. The hosting provider keeps technical logs for as long as needed for operation and security.
5. Who else is involved
Base44, Inc. (USA) runs the website, the form and the enquiry database. The data is stored in the USA.
Google (Google Workspace) provides my email, where notifications of new enquiries arrive.
Data processing agreements are in place with these processors. Transfers to the USA rely on the EU-U.S. Data Privacy Framework or on standard contractual clauses approved by the European Commission.
As part of the brokerage you asked for, I share importer details with the producer and the other way round (company name and address, and a contact person where relevant). I do not sell your data or pass it to anyone for their own marketing.
6. Cookies
This site uses no analytics or advertising cookies, and visitor tracking is switched off. Fonts are served from this site. Only technically necessary data is stored, for example when signing in to the site administration.
7. Your rights
You have the right to access your data and to have it corrected, erased, restricted or transferred. You may object to processing based on legitimate interest. Write to daniel@lindenandpalm.com and I will reply within one month at the latest. If you believe the processing breaks the law, you can complain to the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Prague 7, www.uoou.gov.cz, or to the supervisory authority in your own country.
8. Other information
Providing your data is voluntary, but without it I cannot reply to you. I do not use automated decision-making or profiling. I may update this notice; the current version is always on this page.